An American Addiction Centers Resource
About AAC

About

Psychguides.com is developed and maintained by Recovery Brands, LLC, a subsidiary of American Addiction Centers, Inc. (“AAC”). AAC is a leading provider of both residential and outpatient addiction treatment services. To browse a directory of behavioral health treatment advisors, visit SAMHSA.gov.

At PsychGuides.com, our goal is to shed light on psychological disorders, allowing you to recognize, understand and cope with these challenging diagnoses in yourself, friends and family members. Our guides provide insight into depression, bipolar disorders, dementia and other psychological issues from multiple perspectives. The information you’ll find may surprise and enlighten you and will hopefully better equip you to manage these disorders.

Psychguides.com Content and Contributors

The content provided on Psychguides.com features valuable information to help you and your loved ones determine your needs when it comes to seeking treatment for drug or alcohol abuse. We strive to provide accurate and up-to-date information available in the field of addiction medicine and behavioral health, and have enlisted an acclaimed team of authors, treatment professionals, and editorial experts to write, review, and update content to check that it meets our high editorial standards. Some of our reviewers include:

For permission to reproduce content, please contact us.

How Our Helpline Works

For those seeking addiction treatment for themselves or a loved one, the PsychGuides helpline is a private and convenient solution. We are standing by 24/7 to discuss your treatment options. Our advisors work solely for AAC and will discuss with you whether an AAC facility may be an option for you. To view a list of residential treatment centers operated by AAC, visit americanaddictioncenters.org/treatment-centers.

If AAC cannot provide a treatment option that meets your needs, we may suggest that you search for a non-AAC treatment facility. Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither PsychGuides.com nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.

How Chat Works

When you use the free chat feature, you will reach an automated assistant representing AAC who will help you navigate your treatment options privately and discreetly. The automated assistant will ask you questions and provide you with basic information to help you start your journey to recovery. If you would like to speak with an AAC representative directly, a phone number is available in the chat window. When you call this phone number, you will reach AAC employees who work solely for AAC and will discuss with you the treatment options available from AAC.

Our chat service is offered at no cost to you and with no obligation to enter into treatment. Neither PsychGuides.com nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.

All chat users are invited to opt in to receive additional communications from AAC. Opting into these communications is entirely voluntary and you may opt out from receiving messages from AAC at any time. Chat users can select their preferred method of contact. Standard messaging and data rates may apply for those who opt in for SMS.

How Self-Service Verification of Benefits Works

By entering your insurance information into our free verification of benefits tool, AAC will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf to determine if your insurance benefits may be accepted by an American Addiction Centers facility. Please note, AAC only provides a quote of benefits and/or authorizations. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete, and we cannot verify or guarantee coverage and/or eligibility for treatment services rendered at non-AAC treatment centers. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service.

Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” AAC will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility. For more information about the terms and conditions of your individual plan, please contact your health insurance provider.

Ethics

We commit to high ethical standards, in the interest of being as helpful as possible to those seeking treatment. Our content is impartial and unbiased. We do not endorse or subscribe to any particular recovery method, and we believe that the personal decision to seek treatment is one that should be done autonomously and with the support of all possible information.

We hold ourselves to the highest level of financial integrity, and we do not sell or broker admissions, or engage in unethical “consultant contracts.” If you encounter any marketing practices based on calls made to centers or helplines listed on this site that you feel are deceptive, unethical, or misleading, contact us and we will do our best to correct the situation and help you find a trustworthy provider.

Identifying an Appropriate Treatment Provider

The process of finding a treatment provider can feel overwhelming. Resources, like facility websites or Psychguides.com and the following guide, can help you determine which options are best for you or your loved one.

Contact Us
Recovery Brands, LLC
1200 Fourth Ave., San Diego, CA, 92101
1–(877)–849–6581
Contact us via email | Treatment Providers: How to Get Involved