PTSD Hotline

concerned woman in headset at PTSD hotline centerMental health issues are more common than many people realize: approximately 1 in 5 American adults suffers from some form of one. Among this group are those with post-traumatic stress disorder (PTSD), yet only 40% of people with a mental illness receive help.1

PTSD can negatively impact your life and diminish your ability to function. People with PTSD experience a range of troubling symptoms, such as:2

Treatment for PTSD can provide you with healthy and effective coping skills to help you better deal with the feelings and events that trigger your symptoms.

Calling a PTSD helpline is often a beneficial first step for starting your recovery from PTSD. They offer a safe and confidential way for you to get information and support and connect you to important resources, including treatment programs.

What Questions Should I Ask?

It’s normal to wonder what a phone call to a helpline would be like. Don’t worry if you’re unclear about where to start—hotline staff can help even if you aren’t sure what you need to know.

Below are some of the questions you might consider asking when calling a PTSD crisis hotline:

man looking at his phone decides what questions to ask the hotlineIf you are calling because you are concerned that your loved one might have PTSD, these questions could be useful:

Should I Call?

People call PTSD helplines for many different reasons, such as:

Mental Health Information

Many free, confidential hotlines staffed by qualified, trained personnel are available to answer your questions about PTSD and mental health in general. Most of these hotlines are open around the clock, and many of them have Spanish options and accommodations for those who are hard of hearing.

Reputable hotlines to call for general mental health concerns include:

PTSD Helplines

A PTSD hotline number is a free, confidential service for anyone who has questions or concerns about anything related to post-traumatic stress disorder. Professional staff can also provide information and referrals for treatment. Getting help for any mental illness is vital since the diseases do not disappear on their own.3

In cases of emergency, such as you or your loved one being in danger of self-harm or harming another person, call 911 immediately or head to your nearest emergency room.

Helpful PTSD hotline numbers include:


  1. National Alliance on Mental Illness. (n.d.). Mental health by the numbers.
  2. National Institute of Mental Health. (2016). Post-traumatic stress disorder.
  3. Mayo Clinic. (2015). Mental illness.